To provide quality care, delivered with integrity, compassion and professionalism, by employees working together. That’s our commitment. It always has been. It always will be.
We focus on these core values in achieving our mission.
The resident always comes first. We seek each resident’s highest well-being, focusing on the whole person – body, mind and spirit. We provide the necessary technology, training and resources to our employees so that together, we can provide the highest quality care to our residents. We all work together to deliver excellent quality service.
We responsibly comply with governmental rules and regulations. That’s important to us and we expect even more. Working honestly and ethically is the key to our success. We follow the law and we do the right thing.
We understand the importance of little things – a kind word, a gentle touch, and a healing smile. We follow the golden rule – we treat others as we want them to treat us, keeping in mind what we ourselves would expect if we were a resident here.
We work efficiently and safely, using our resources wisely to provide excellent care. We protect confidential information and avoid conflicts of interest. We act in ways that reflect favorably on ourselves and on the Company. We are committed to the communities we serve and take pride in our work as part of these communities.
Our employees are the source of our success. We value each other and our residents by listening first. Working together, we create an environment in which everyone is treated with dignity and respect. Our positive culture promotes excellent service – to our residents, to their families, to our community, and to each other.